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BHRADLEY PRIVACY POLICY

Last Updated: December 23, 2025

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BHRADLEY ("we," "us," or "our") respects your privacy and is committed to protecting the sensitive personnel information you entrust to us. This Privacy Policy describes how we collect, use, and share information when you visit our website, use our Client Portal, or subscribe to our Employee Relations services (collectively, the "Services").

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By using our Services, you agree to the collection and use of information in accordance with this policy.

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1. INFORMATION WE COLLECT

We collect information in two primary categories: Client Account Data (information about you, the subscriber) and Employee Relations Data (information about your workforce that you upload for our review).

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1.1. CLIENT ACCOUNT DATA

Information necessary to establish your subscription and manage our business relationship:

  • Identity Data: Name, job title, company name.

  • Contact Data: Business email address, phone number, mailing address.

  • Financial Data: Credit card details and billing addresses (processed securely via our third-party payment processor, Stripe; we do not store full credit card numbers on our servers).

  • Technical Data: IP address, browser type, login data, and device information used to access the Client Portal.

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1.2. EMPLOYEE RELATIONS DATA (CONFIDENTIAL INFORMATION)

In the course of providing Services, you may upload or transmit sensitive data regarding your employees, contractors, or internal disputes ("ER Data").

  • This includes: Employee names, performance reviews, disciplinary history, investigation notes, termination details, and compensation data.

  • Our Role: For this data, BHRADLEY acts as a Data Processor acting on your behalf. You retain full ownership and control of this data.

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2. HOW WE USE YOUR INFORMATION

We use your data solely for the purpose of delivering our Services and maintaining our business operations.

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2.1. TO PROVIDE THE SERVICE

  • To evaluate ER risks and draft documentation (e.g., termination letters, PIPs).

  • To create strategic investigation plans and scripts.

  • To record Executive Video Briefs (Loom) addressing specific situations.

  • To manage your Request Queue and track deliverable status.

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2.2. BUSINESS OPERATIONS

  • To process monthly subscription payments.

  • To notify you of changes to our services or terms.

  • To comply with legal obligations and enforce our Terms of Service.

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2.3. ARTIFICIAL INTELLIGENCE & MACHINE LEARNING

We maintain a strict "No-Training" policy for Client Data.

  • Private Isolation: We do not use your specific Employee Relations Data or confidential personnel files to train public Artificial Intelligence models (e.g., ChatGPT, Claude, Gemini).

  • Internal Tools: If we utilize AI-assisted tools for drafting or syntax correction, such data is processed within enterprise-grade environments with "Zero Data Retention" policies enabled, ensuring your data does not become part of a public knowledge base.

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3. SHARING AND DISCLOSURE

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We do not sell, trade, or rent your personal information to third parties. We only share data in the following limited circumstances:

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3.1. SERVICE PROVIDERS

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We engage trusted third-party vendors to assist in operating our Services. These vendors are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

  • Cloud Hosting: (e.g., AWS, Vercel) for secure data storage.

  • Payment Processing: (e.g., Stripe) for billing.

  • Video Messaging: (e.g., Loom) for delivering video briefs.

  • Communication: (e.g., Slack/Teams) for Tier 3 Enterprise clients.

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3.2. LEGAL REQUIREMENTS

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We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

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  • Comply with a legal obligation (e.g., a subpoena or court order).

  • Protect and defend the rights or property of BHRADLEY.

  • Prevent or investigate possible wrongdoing in connection with the Services.

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4. DATA SECURITY

We treat your data as a critical asset. We implement enterprise-grade security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

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  • Encryption: Data is encrypted in transit (using TLS/SSL) and at rest.

  • Access Control: Access to your ER Data is strictly limited to authorized BHRADLEY personnel and Senior ER Consultants who require access to perform their job functions. All personnel are bound by strict confidentiality agreements.

  • Two-Factor Authentication (2FA): We utilize 2FA for all internal administrative access to client data.

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5. DATA RETENTION

We retain Client Account Data for as long as your subscription is active and for a period thereafter as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

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ER Data Retention:

  • Upon cancellation of your subscription, we generally retain your Request History and Final Deliverables for a period of three (3) years to assist you with any future legal defense or consistency checks, after which it is securely archived or deleted.

  • You may request the immediate deletion of your ER Data upon account cancellation by contacting hello@bhradley.com.

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6. YOUR DATA RIGHTS

Depending on your location, you may have specific rights regarding your personal data, including:

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  • The Right to Access: Request copies of the personal data we hold about you.

  • The Right to Rectification: Request that we correct any information you believe is inaccurate.

  • The Right to Deletion: Request that we erase your personal data ("Right to be Forgotten"), subject to certain legal exceptions.

  • To exercise these rights, please contact us at hello@bhradley.com.

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7. THIRD-PARTY LINKS

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Our Services may contain links to third-party websites (e.g., Loom, Government Labor Boards). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of every website you visit.

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8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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9. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

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BHRADLEY
Email: hello@bhradley.com
Location: Phoenix, Arizona

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